When an order is received online, an e-mail confirmation will be sent to you. Your credit card will be charged at the time the order is placed. All personal information that is sent in connection with your online order is encrypted and stored on a secure server.
Books are generally shipped within a few business days after the order is received. Books that are ordered on a special pre-publication basis will be shipped after the book is published in accordance with the terms of the pre-publication offer.
Unless otherwise requested, Eastland Press ships via UPS, except to Alaska and Hawaii, where we ship via the U.S. Post Office. Surface shipping charges are $5.95 for the first book, and $3 for each additional book. Airmail or FedEx rates are available on request. Please email firstname.lastname@example.org.
International, including Canada
Eastland Press ships via the U.S. Post Office, unless otherwise requested. Surface shipping is $5 for each book. Airmail or FedEx rates are available on request. Please email email@example.com. International customers should email orders to firstname.lastname@example.org for entry.
RETURNS & REFUNDS
If for any reason you are dissatisfied with your purchase, you may return it to Eastland Press within 30 days for a full refund.
Eastland Press respects the privacy of customers, correspondents, and visitors to our website. We maintain a list of the names and addresses (including e-mail addresses) of individuals who purchase books from us, or who request to be put on our mailing list.
Periodically, we notify those on our list by mail or e-mail about new books, special sales, and other matters related specifically to our publications. We do not disclose the names, addresses, or other information about our customers or correspondents to others without permission.