Policies

ORDERING

When an order is received online, an e-mail confirmation will be sent to you. Your credit card or PayPal account will be charged at the time the order is placed. All personal information that is sent in connection with your online order is encrypted and stored on a secure server.

We accept Visa, MasterCard, American Express and PayPal.

SHIPPING

Books are generally shipped within two business days after the order is received. Books that are ordered on a special pre-publication basis will be shipped after the book is published in accordance with the terms of the pre-publication offer.

United States

Unless otherwise requested, Eastland Press ships via FedEx Ground, except to Alaska and Hawaii, where we ship via the U.S. Post Office. Surface shipping charges are $5.95 for the first book, and $3 for each additional book. Airmail or FedEx Express rates are available on request. Please email [email protected].

International, including Canada

Many of our publications are available through one or more vendors in your country. Please send inquiries to [email protected].

RETURNS & REFUNDS

If for any reason you are dissatisfied with your purchase, you may return it to Eastland Press within 30 days for a full refund.

PRIVACY

Eastland Press respects the privacy of customers, correspondents, and visitors to our website. We maintain a list of the names and addresses (including e-mail addresses) of individuals who purchase books from us, or who request to be put on our mailing list.

Periodically, we notify those on our list by mail or e-mail about new books, special sales, and other matters related specifically to our publications. We do not disclose the names, addresses, or other information about our customers or correspondents to others without permission.